Critical Incident Management
Description
CLIO: The critical incident management system you need when a crisis arises
Developed with practitioners from the police and emergency services, CLIO has a proven track record of 10+ years in the most demanding environments. Recognised nationally by police as their tool for managing critical incidents and crimes in action.
Why CLIO?
- Plan, test, automate and optimise – Giving everyone the information they need in real-time allows for fully informed decision making. CLIO allows you to know exactly what everyone should be doing as the incident unfolds. The opportunity for human error is reduced with an optimised response process, while structure is provided to help manage high-pressure situations. CLIO allows you to create ‘templates’ to be used when you need to put your plan into action.
- Monitor and record activity in real-time – Ensure up-to-the-minute information is provided as situations develop, assisting with better and faster decision-making. A comprehensive and incorruptible audit trail is created showing a duty of care and enabling full accountability and evidential proof for use in any legal action. Review the audit trail after incidents to identify and resolve any points of concern.
- Simple to deploy, learn, and use – CLIO is designed to offer structure in the most chaotic and fast-evolving situations, the ‘bare essentials’ approach results from years of working out precisely what is needed in these critical situations. Ultimately CLIO is a collaborative tool, built to ensure everyone is kept in the loop in any fast-developing situation and all decisions are made with complete visibility of up-to-date information.
CLIO is currently used by over 75% of UK Police forces.
Uses
- Counter terrorism operations
- Emergency response centres
- General Criminality
- Co-ordinating suspects interviews
- Public Disorder
- Disaster Victim co-ordination
- Olympic planning
- Event planning and management
- Gold Command
- Missing persons
- Internal investigations
Key Features
- Situational awareness
- Strategic decision/policy log
- Accurate sharing of information
- Surveillance monitoring
- Resource library/document repository
- Action management
- Full audit trail
- Ease of use, minimal training and allows focus on the incident
- Smart phone integration
- RSS News feeds
- Templated operations
- Evidential proof
CLIO has helped
- The Commonwealth Games co-ordination in Scotland
- Tour de France – Yorkshire and UK
- G8 Leaders’ Summit – Belfast
- National Olympic Co-ordinating Centre – London
- EU Presidency – Cyprus
- Summit of the Americas Head of Commonwealth – Trinidad and Tobago


